Billing Service

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Report Meter Reading

To facilitate our calculation and billing of meter charges, please report your meter reading on or before the 25th of each month by one of the following methods:

  1. Via Website: To report the meter reading(s) of your machine(s) online, please complete the e-form below:

Download Hong Kong Meter Reading Form / Macau Meter Reading Form

2. By Post : Fill in the Meter Reading Form and then send it to us by mail.
 
Hong Kong: P. O. Box 500, General Post Office, Hong Kong
Macau: 9/F ABN, Golden Dragon Centre (Edf. Comercial Zhu Kuan Mansion), No.105 Avenida Xian Xing Hai, Macau
 
3. By Fax: Fill in the Meter Reading Form and then send it to us by fax.
 
Hong Kong: +852 2513 1170
Macau: +853 2857 4996
 
4. By Phone: Call our Customer Support Center to report the reading.
 
Hong Kong: +852 2513 2513
Macau: +853 2855 8008
 
5. By Email: Send the following information to our email address.
 
Hong Kong: shm-fbhk-meter@fujifilm.com
Macau: shm-fbhk-Macau.meter@fujifilm.com 
  • Customer name
  • Serial number of equipment
  • Meter Readings
  • Contact person
  • Phone number
Customers are recommended to report meter on or before 25th of each month, otherwise, the invoice will be issued based on an estimation of “average monthly copy volume” or service meter record(s) of your equipment(s) without further notice.
 
FUJIFILM Business Innovation Hong Kong shall be entitled through its authorized representatives to enter the Customer’s premises at all reasonable time to inspect the meter on the equipment and record meter readings. FUJIFILM Business Innovation Hong Kong also reserves the right to issue invoices based on service meter records for those equipment(s) with consecutive meter estimation.
 
Specimens of our different types of invoices with bilingual descriptions are available. Customers are welcome to view the details by clicking Various Invoice Samples.
 
Should customers have any questions in relation to the invoices or the meter readings, please contact our Customer Support Center at:
 
Hong Kong: +852 2513 2513
Macau: +853 2855 8008

e-Billing Service

FUJIFILM Business Innovation is committed to reducing carbon footprint and focused on increase our employee awareness to environmental conservation while facing with the growing environmental issues.  Our green solutions have been helping companies reduce carbon footprint, increase productivity and gain dollar saving.

 

With the on-line e-Billing service, customers can access their account anytime to gain visibility to the cost portfolio and enhance cost management in an environment-friendly manner.

 

Benefits to Customers

  • Free-of-charge enrollment
  • Simple steps to sign up and use
  • Self-managed platform to create user accounts to suit your company needs
  • Accessible anytime, anywhere once the e-invoices are uploaded
  • Available for retrieval up to 12-months of e-invoices
  • Thoughtful e-alert to notify customer when updated e-invoices are uploaded

Register e-Billing account now

Invoice Samples

This section is under construction.

Payment Methods

Customer may settle payment by any of the following methods:

1. By Direct Debit Authorization (Auto Pay): (for Hong Kong Fixed Price Rental Agreement only)


Your designated bank account (current/savings) will be debited the relevant amount on the first working day of each month. No additional charge is imposed for this service by FUJIFILM Business Innovation Hong Kong Limited.


To save your time in making payment, you are encouraged to use Auto Pay* services. Simply download the form here and mail it to our address below:

Hong Kong Office 
Finance & Legal Department 
FUJIFILM Business Innovation Hong Kong Limited
11/F, 12 Taikoo Wan Road, Taikoo Shing,
Hong Kong


Macau Office
Finance & Legal Department 
FUJIFILM Business Innovation Hong Kong Limited
9/F ABN, Golden Dragon Center,
No. 105 Avenida Xian Xing Hai,
Macau


Such original form with completed information will be sent to the bank for approval, and a formal notification from the bank will be forwarded to you as the acceptance. Please note that it usually takes around 4-6 weeks to apply.

*Auto Pay service is only applicable to the payment of our Fixed Price Rental Agreement.

2. By Check:

All checks should be crossed and made payable to “FUJIFILM Business Innovation Hong Kong Limited”. Please write your customer account number and invoice number on the back of the cheque or you may attach the remittance advice to the cheque and then send to GPO Box No. 489, Hong Kong (Hong Kong Office) or to 9/F ABN Golden Dragon Center, No. 105 Avenida Xian Xing Hai, Macau (Macau Office).


3. By e-Cheque


All e-Cheques should be made payable to “FUJIFILM Business Innovation Hong Kong Limited”. Please write your customer account number and invoice number in the field of remark.

4. By Direct Bank Deposit /Bank Account Transfer

You may deposit a cheque/cash directly into the account of FUJIFILM Business Innovation Hong Kong or place an instruction with your bank to transfer payment to the said account. The account information is as follows:

  • Hong Kong Dollar Payment - Hongkong and Shanghai Banking Corporation : A/C No. 567-170865-001 (Please click here)
  • Macau Dollar Payment - Bank of China (Macau Branch): A/C No. 00180101207882795 (Payment in MOP) or A/C No. 00180111238474446 (Payment in HKD) (Please click here)

Please fax the bank-in-slip/remittance advice, specifying the customer account number and invoice number to FUJIFILM Business Innovation Hong Kong Office at +852 2513 2040 or Macau Office at +853 2857 4996.

Frequently Asked Questions

Please click here